Current Shipping Status
7 months ago
– Sat, Sep 23, 2023 at 06:29:43 AM
Greetings everyone,
Sorry for the space between this and the previous update. Today we want to share with you today the shipping status for the following projects.
・Sharin no Kuni: Please check the latest update for more information
・Wonderful Everyday: Shipment scheduled to begin in October (confirmation of shipping address information: 9/28 - 10/12)
・ISLAND: Shipment scheduled to begin in October (confirmation of shipping address information: 9/28 - 10/12)
・Loca-Love: Shipment scheduled to begin in October (confirmation of shipping address information: 9/28 - 10/12)
・Grisaia Phantom Trigger (vol.3-vol.5): Shipment scheduled for November (confirmation of shipping address information: 10/6 - 10/22)
・Grisaia Phantom Trigger: The Animation: Shipment scheduled for November (confirmation of shipping address information: 10/6 - 10/22)
For projects not listed here and for items that have not yet shipped, we will be posting another update in September. Please be patient as we will be updating the shipping schedule and confirming your information in the update.
For those supporters who have notified us of address changes since the last update, we will change the registered shipping address. We apologize that we have not been able to reply to each of you individually due to circumstances beyond our control.
We apologize for any inconvenience this may cause to our supporters, and we ask that you please continue to wait for our shipping information.
Current Shipping Status
8 months ago
– Thu, Aug 31, 2023 at 05:31:04 PM
Hello everyone,
Let us first apologize for the long absence without updates on our part.
As some of you might already know due to being backers of that project, we were focusing on our oldest campaign, “Sharin no Kuni” because we are planning to ship its rewards during the month of September. However, due to various problems including staffing issues we are currently trying to overcome the hurdles and proceed with this plan.
We are currently working on the schedule for “Sharin no Kuni”, and when we do so we plan on working with the schedule below:
- Sharin no Kuni: planned for September (address check: until mid-September) *please refer to the campaign itself for more details
- Wonderful Everyday: planned for September-October (address check: until mid-late September)
- ISLAND: planned for October (address check: until the first of October)
- Loca-Love: planned for October (address check: until the first of October)
- Grisaia Phantom Trigger Vol.3-Vol.5: planned for October-November (address check: until mid-October)
- Grisaia Phantom Trigger: The Animation: planned for November-December (address check: until the first of November)
We believe that this update is not sufficient to explain the details of each project, so we will update you with more details within the next two weeks.
We will also let you know about shipping updates for remaining rewards other than the above in their campaign pages during the month of September.
We deeply apologize for making our backers wait this long, and we will keep working on getting everyone’s rewards shipped.
Current Shipping & Manufacturing Status
over 1 year ago
– Wed, Oct 12, 2022 at 11:43:36 PM
Hello everyone, this is Frontwing’s International team.
Our apologies for the long absence without updates.
The schedule we shared with you in the previous update fell through due to the restrictions that are still in place for shipping to certain countries and the difficulty of securing containers for these places to which we cannot use either SAL or EMS.
However, we have been able to reorganize our schedule with our shipping and warehouse partners and will be proceeding with the necessary preparations. Starting from next month, we will be updating you at fixed intervals with shipping progress, and also photos when possible.
Thank you very much for your patience and understanding.
Current Shipping & Manufacturing Status
about 2 years ago
– Thu, Feb 17, 2022 at 10:08:44 PM
Hello everyone, this is the Frontwing International team.
Much time has passed after our last update, for which we would like to deeply apologize.
Regarding the current status of the projects, right now we’re working on getting ISLAND, Wonderful Everyday, and the remaining volumes of Grisaia Phantom Trigger (from vol.3 to vol.6) ready to ship: our goal is to start shipping them in March 2022.
For countries to which neither SAL nor EMS shipping are available, we will ship the goods through container shipping. However, depending on the availability of these containers, this may take longer than other shipping methods. We would ideally like to send everything at the same time, but please bear in mind that depending on your country of residence, shipping times may vary.
We plan to ship both ISLAND and Wonderful Everyday rewards at the same time, but right now some specific rewards are undergoing their final quality checks, and as such there is a possibility that backers who selected those rewards might receive their packages later. We will be informing the affected backers on a case by case basis.
As we move on to older projects, we will also be sending further updates to let you know about address changes deadlines and other additional information needed for shipping, so please keep an eye out for updates on each individual campaign.
We are also still accepting address change requests. If you submitted an address change request and we have not replied to it, please do not hesitate to contact us again at [email protected]
Current Shipping & Manufacturing Status
over 2 years ago
– Fri, Sep 24, 2021 at 10:18:56 PM
Hello everyone,
This is Frontwing International team. First of all, we want to apologize for not being able to commit to our monthly updates for our projects as we promised.
As we mentioned in the previous update, right now we are focusing on overcoming the last hurdles remaining for finishing and shipping our oldest crowdfunding campaign, Sharin no Kuni: The Girl Among the Sunflowers, and this has delayed our other crowdfunding projects. We deeply apologize for this.
Although in this update we wanted to share with you the latest progress on these projects as usual and for this we reached out to our manufacturing companies and shipping warehouses to coordinate our schedules together, this will take more time than we initially expected. We are planning to share a new update with you in the next few weeks as soon as we get an answer from them. Thank you for your patience and understanding.
