A Grand Entrance for Visual Novel Grisaia: Phantom Trigger
Created by Frontwing
Frontwing's new visual novel series Grisaia: Phantom Trigger begins with the release of the first two volumes on April 28, 2017. As a follow-up to the beloved and best-selling Grisaia trilogy, Phantom Trigger will deliver an unforgettable story to capture the hearts of both longtime Grisaia fans and newcomers alike.
We're making the full Phantom Trigger experience available for English-speaking fans around the world!
Latest Updates from Our Project:
Re: Shipping Status
over 5 years ago
– Thu, Jan 17, 2019 at 01:02:35 AM
Greetings everyone.
As some of you may know, we made an official statement last week about the current situation in our comments section. As we don’t like to make “non-updates” that do not contain schedule announcements or changes, we decided to leave it as that, but as some of you pointed out, it’s better to communicate frequently no matter the amount of information. As such, we decided to post this comment as this update, so that all of you will be properly notified.
The situation since this comment was posted has changed slightly, however: although our shipping providers are still assessing when will they be able to resume shipping, we will try our best to give an update on this during next week. But no matter what happens, we will keep you informed.
As we mentioned in the comment below, we also asked them to make photos of the physical goods, and they will be shared in each corresponding campaign as soon as we receive them.
Without further ado, this is the original comment we posted last week:
“Sorry for the delay in making an official comment about this issue.
We acknowledge the fact that the Japanese New Year holiday season has affected the shipping schedule we provided in our last update. As we said in our previous comment, we’ve contacted our shipping partners and the person in charge of our warehouse in order to give you updated information on how the shipping will continue in the following days. In future updates we will also focus on sharing with you photos of the actual physical goods.
Again, we must offer our apologies for the problems that all our projects have been suffering, and even though you might think otherwise, we really do feel ashamed and worried reading all your sad, disappointed and angry feelings about this. We really want to get all rewards, in all projects, delivered to every backer as soon as possible, but we understand that even if we do, we broke many promises along the way and just delivering the rewards will not magically fix all the mistakes we did during the process of doing so.
That being said, and while understanding that we are now faced with a general lack of trust, we will keep trying to fix whatever hurdle that appears in our way in order to finally fulfill our promises and deliver our products to all of you.
Due to the holiday season, we haven’t been able to answer your private messages as fast as we wish to and we’re trying to catch up on that as well, but please do not let this stop you from sending one if you have anything you want to talk and discuss with us.”
Current shipping status of all Frontwing’s projects
over 5 years ago
– Wed, Nov 14, 2018 at 06:52:38 PM
Greetings,
In this update, we want to inform you of the current shipping status of all Frontwing’s projects.
For about a month, we have been shipping rewards to our backers as soon as preparations for doing so were complete.
We have also held multiple meetings with the person in charge of shipping from our external warehouse, and right now and by our current calculations, we estimate that shipping will finalize at the end of this year.
We completely understand that everything we say from this point will undoubtedly look like an excuse, but the vast number of goods to be shipped throughout all our campaigns and all their different shipping patterns make their classification and checks a lengthy process, and as November started and the holiday season got nearer, we understood that shipping all rewards would take more time than what we initially expected.
We deeply apologize to all backers who have not yet received their rewards: you will definitely receive a notification with the tracking code of your package, so we must ask you for a little bit more of patience.
The status of each project is as follows:
Corona Blossom Vol.1-3: since our last update, we have sent 28+46 packages. Shipping is expected to continue until December.
Grisaia Phantom Trigger Vol.1&2: since our last update, we have sent 42 packages. Due to the discovery of a misprint in the physical English manga, we have requested an urgent fix and reprint. We will resume shipping after the re-manufacturing of the manga. Shipping is planned to finalize by the end of November, start of December at the latest.
Grisaia Phantom Trigger Vol.3-5: after shipping is resumed for Vol.1&2, preparations for shipping of the subsequent volumes will take place. This is expected to happen from the end of November onwards.
Grisaia Complete Box: a problem regarding the English translation of the drama CDs included in the box was spotted during shipping preparations: we have taken care of it as of now and we plan on finishing the arrangements by the end of November. As the Grisaia Complete Box is a very expensive deluxe product and all the content inside it must be thoroughly checked in order to preserve its quality, right now it has the highest shipping priority. This shipping schedule is also the same for customers who have purchased the box through JAST USA.
Momoiro Closet: shipping is expected to finish by the middle of December.
Wonderful Everyday: shipping will take place from December onwards, with the aim of finishing shipping all rewards within this year.
ISLAND: shipping will start on December. We’re currently finalizing details about further shipping schedule for this one, and we will let you know more information as soon as it’s available.
This is not the first time we fail to meet the promises we make ourselves in regards to shipping, and we're tremendously sorry for doing it once more.
We completely understand and expect that there are many backers who just cannot accept these failures anymore and that have long lost their patience, but since there's a vast number of goods that are ready to be shipped, we must, again, beg for your forgiveness and for more patience until they are delivered.
For all backers who contacted us with individual inquiries, we will reply to them as soon as possible.
In case your address as changed, please do let us know with a message.
We know that we apologized many times, only to apologize further, but we're truly ashamed of not being able to deliver our rewards in a timely manner.
We will strive to work hard so that the rewards of all our backers arrive to their destination as soon as we can manage.
Current shipping status
over 5 years ago
– Wed, Oct 17, 2018 at 02:19:36 AM
Hello everyone,
We're very sorry that this update is coming out later than we expected, but as we let you know in our previous one, the shipping process has started.
Due to the very large number of goods being delivered in this project, packages are being sorted and separated according to their contents instead of sending everything at the same time: each item is being carefully checked while being packed, and because of this the shipping date between different packages will vary. Of course, we will contact each backer individually with their tracking number when their package is shipped.
Since other campaigns are also being sorted and shipped at the same time, our shipping partner expects that this campaign will take approximately one month to be processed.
Packages of the Grisaia Complete Box are also being shipped in the same manner described above and in the same time-frame.
We're deeply sorry for all the inconveniences we have caused to all of you. We're striving to minimize all problems that could potentially arise during this shipping process by being extra careful, so we ask for your patience and understanding.
If you have any particular question, feel free to leave us a comment or a message and we will answer it as soon as possible.
Update on Complete Box and shipping status.
over 5 years ago
– Fri, Oct 05, 2018 at 01:00:44 AM
We have a quick update for you today on the shipping status of both the Complete Box as well as the rest of the campaign rewards.
All regular rewards for the campaign will begin being shipped out next week, as announced in our previous shipping update.
The English Grisaia Complete Box is currently planned to arrive at our distributors next Thursday, and will therefore ship out approximately a week after that, once main campaign shipments have finished.
We'll continue to keep you updated as we progress on getting things shipped.
Final deadline for address changes.
over 5 years ago
– Mon, Sep 03, 2018 at 02:15:48 AM
Hello, backers! We just wanted to make a quick announcement regarding address changes/updates. While addresses have been locked down on BackerKit for a while, we have still been able to accept update requests via email and Kickstarter messages. However, as we make final preparations for shipping, we will no longer be able to make changes to shipping addresses. Therefore, if you need to make a change to your address, please do so by 7PM PT on September 5. Thank you for your understanding.
Also, we wanted to remind you once more about our ongoing campaign for the anime adaptation of Grisaia: Phantom Trigger! There's less than a day left in the campaign, and we have hit our initial goal, but we do still have a stretch goal for an English dub of the adaptation that we're very excited about getting funded. If you haven't taken a look at the campaign yet, definitely check it out, and if you have, we encourage you to look it over again before it ends! We're looking forward to your support!
